Privacy Policy

Last updated: September 14, 2025

Your privacy is important to us. This Privacy Policy explains how Qariyb collects, uses, shares, and protects your personal information when you use our platform. We are committed to protecting your personal information and being transparent about our data practices.

1. Information We Collect

1.1 Information You Provide to Us

Account Information:

  • Name, email address, and phone number
  • Password and authentication credentials
  • Profile information including bio, interests, and preferences
  • Organization details if you create or manage an organization

Islamic and Religious Preferences:

  • Prayer time preferences and location settings
  • Dietary requirements and halal preferences
  • Gender seating preferences
  • Islamic calendar and event preferences
  • Zakat calculation and donation preferences

1.2 Information We Collect Automatically

  • IP address and location data
  • Browser type, operating system, and device information
  • Platform usage patterns and navigation paths
  • Search queries and filters used
  • Events viewed, saved, and shared

2. How We Use Your Information

2.1 Platform Services

We use your information to:

  • Create and maintain your account
  • Process ticket purchases and event registrations
  • Facilitate communication between attendees and organizers
  • Provide customer support and technical assistance
  • Enable event discovery and personalized recommendations

2.2 Islamic and Cultural Features

We use your religious preferences to:

  • Display accurate prayer times for your location
  • Show events that match your Islamic preferences
  • Provide halal food and dietary accommodation information
  • Calculate zakat obligations and donation amounts
  • Display Islamic calendar dates and religious observances

3. Information Sharing and Disclosure

Important:

We do not sell your personal information to third parties. We only share your information as described in this policy to provide our services and comply with legal requirements.

3.1 Event Organizers

We share limited information with event organizers including:

  • Name, email, and contact information of ticket purchasers
  • Ticket type, quantity, and special requirements
  • Dietary restrictions and accessibility needs
  • Communication preferences for event updates

3.2 Service Providers

We work with third-party service providers including:

  • Payment Processors (Stripe, PayPal): Transaction processing and fraud prevention
  • Email Services (Resend): Transactional and marketing emails
  • Analytics Providers: Usage analysis and optimization
  • Cloud Storage (AWS, ImageKit): Data storage and content delivery

4. Your Privacy Rights and Choices

4.1 Account Management

You can:

  • Access and update your account information at any time
  • Change your password and security settings
  • Update communication preferences and settings
  • Modify Islamic and religious preferences
  • Delete your account through your profile settings

4.2 Regional Privacy Rights

European Union (GDPR)

EU residents have additional rights including:

  • Right to access personal data
  • Right to rectification and erasure
  • Right to data portability
  • Right to restrict processing

California (CCPA)

California residents have rights including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information

5. Data Security and Protection

We implement comprehensive security measures including:

  • Encryption: All data transmission uses SSL/TLS encryption
  • Access Controls: Multi-factor authentication and role-based access
  • Data Storage: Secure cloud storage with encryption at rest
  • Regular Audits: Security assessments and vulnerability testing

6. International Data Transfers

As a global platform serving the international Muslim community, your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers.

7. Islamic Privacy Considerations

Respect for Islamic Principles

We respect Islamic principles regarding privacy and treat personal information with confidentiality and respect:

  • Religious preferences and practices are kept confidential
  • Gender preferences for events and communications are honored
  • Charitable giving and zakat information is handled with special care
  • Cultural factors and community privacy norms are considered

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

  • Essential Cookies: Authentication, security, and platform functionality
  • Analytics Cookies: Usage pattern analysis and platform optimization
  • Marketing Cookies: Personalized event recommendations and advertising

You can control cookies through your browser settings and our platform cookie preferences.

9. Data Retention

We retain information for different periods based on purpose:

  • Account Information: Until account deletion plus 30 days
  • Transaction Records: 7 years for financial and tax compliance
  • Event Information: 2 years after event completion
  • Analytics Data: 2 years in aggregated, de-identified form

10. Children's Privacy

Our Platform is intended for users 18 years and older. Users under 18 must have parental or guardian consent. We do not knowingly collect information from children under 13. Parents can request removal of their child's information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, users will be notified via email and the updated policy will be posted with clear change indicators.

12. Contact Information

For privacy-related questions or to exercise your rights:

  • Privacy Questions: privacy@qariyb.com
  • Data Access Requests: privacy@qariyb.com
  • EU Data Protection Officer: dpo-eu@qariyb.com
  • California Privacy Rights: privacy-ca@qariyb.com

Islamic Commitment

Following Islamic ethics, we strive for complete transparency in our data practices, provide clear and honest information about data use, and treat all personal information with dignity and respect as we would want our own protected. Barakallahu feeki for trusting Qariyb with your information.